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    Great experiences

    Through the fusion of research, strategy & design, we help brands create great experiences that are inspired by understanding how people expect to engage.

At Clutch, we take a human-centered design approach when we engage with clients.

Our approach ensures the content, tools, features and capabilities we design truly meet the needs of your customers. Navigation, interaction and design should be simple and enjoyable to use, right?  
This Is How We Do It
  • Kokosing Industrial

    Website & Digital Brand Language.

    When the newly formed Kokosing Industrial began to align their efforts to build a stronger brand online, they partnered with Clutch to construct a digital experience that would create stronger user engagement.

    View Case Study
  • McGraw-Hill Education

    FLEX Literacy App.

    Nearly 30% of all 4th graders and 22% of all 8th graders fall below their grade’s basic reading levels. As a publisher of educational materials, McGraw-Hill Education called Clutch to help improve reading performance of 3rd-8th grade students.

    View Case Study
  • Worthington Industries

    Corporate Website.

    How does steel processing giant Worthington Industries maintain a single brand position as it acquires other brands? The manufacturer called our Clutch team to give it a digital presence as one brand, with one voice.

    View Case Study

News & Insights


We partnered with Kokosing Industrial to launch their WCM & digital experience.

October 6, 2015
Kokosing Industrial is the largest construction contractor in the Midwest and operates in markets such as Power, Marine, Oil & Gas, Heavy Civil and Commercial. Through a highly collaborative effort, we helped redesign and relaunch their web platform that now generates a new level of respect and appreciation for the beauty, complexity and scale of the Kokosing Industrial capabilities. We led the Kokosing Industrial team through a strategy workshop that helped them rethink the purpose and value of their website. This resulted in a new information architecture and content hierarchy as well as a new digital brand position. Leveraging their existing brand standards, we created a new digital design language focused on great typography, minimalist design, and beautiful photography that became the centerpiece of the new website.

We packed the coolers, grabbed our paddles, and hit the Scioto river.

September 9, 2015
For our creative recharge this quarter, we packed the coolers, grabbed our paddles, and hit the Scioto river for a fun-fulled afternoon of canoeing. For most of us, it was a relaxing float down the river, brainstorming new ideas, thinking of ways to enhance our capabilities and planning for the future. However, for a few feisty paddlers, more of the river was in their boat than outside of it. But regardless of the sailing technique, the water carried us home with new stories, soggy shoes, and an energized appetite for new challenges. At Clutch, we believe that great experience inspire great ideas. Interested in joining a team that loves new challenges? Contact Keith Maughan at jobs@meetclutch.com.

Bryan Lee joins as Director of User Research & Strategy.

August 10, 2015
Bryan joins Clutch from Precision Dialogue, an Engagement Agency in Westlake, OH, where he was the Research and Customer Experience Director. In his role at Precision Dialogue, he worked with new and existing clients in the retail, entertainment, healthcare, and financial services industries to help create tailored UX design and research strategies and approaches to help them create unique and effective experiences for their customers. Prior to Precision Dialogue, Bryan worked at Nationwide Insurance where he was a UX Researcher and Account Manager on the User Experience team.

Greg Smith joins as Executive Director of Clutch.

June 29, 2015
Greg Smith has joined Clutch as Executive Director.  In this role, Greg will lead Clutch as well as continue to expand the organizational capability as it relates to user-centered research, strategy, and design. Greg brings over eighteen years of experience in the UX field and a diverse background both leading user experience teams at Fortune 100 companies as well as experience working within agency/consulting environments.  Prior to joining Clutch, Greg was Vice President of User Experience & Design at Allstate where he was accountable for design across the Enterprise.  Greg also built and led the user experience team at Nationwide Insurance.  He has worked across a variety of vertical industries throughout his career including leading major projects at Marriott, Nextel, Netscape and 24 Hour Fitness. The customer journey and collaboration spaces are critical to the future of Clutch. We are now positioned to build these services into other deliverables that we currently offer.

Let’s create greatness together.

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